What you’ll do
Roles and Responsibilities
Be responsible for efficient and orderly management of cleaning, servicing and repairing of guest rooms.
Be responsible for hotel linen and check its movement and distribution to room attendants.
Keep an inventory of all housekeeping supplies and check it regularly.
Provide front office list of ready rooms for allotment to guests.
Organize flower arrangements
Arrange training of staff within the department
Update records/ files/ registers etc.
Compile the maids roster.
Check the VIP and OOO rooms
Issue floor keys to room attendants
Supervise cleaning on the allotted floors and areas- including guestrooms, corridors, staircases, floor pantries of the allotted floors
Inspection of cleaning in rooms and coordination of the work in floors
Supervise handling of soiled linen to laundry and requisitioning of fresh ones from housekeeping
Report maintenance work on the floor
Supervise spring cleaning.
Coordinate with room service for tray clearance.
Maintain par stock for the respective floors.
Facilitate provision of extra services to guests such as baby sitters, hot water bottles, other guest requests.
Report any safety or security hazard to the security department.
Check on scanty baggage
Prepare housekeeping status reports.
Inform the front office about ready rooms
Ensure services offered to VIPs are of highest standards.
Desired Candidate Profile
- Hotel school graduate with minimum 3 years experience in the Housekeeping team of a Five Star Luxury Hotel
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