Housekeeping Executive

What you’ll do
POSITION SUMMARY
Inspect guest rooms, public areas, pool, etc
after being cleaned by Housekeeper to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in room assignments
Communicate issues to next shift
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Enter and locate work-related information using computers and/or point of sale systems
Read and visually verify information in a variety of formats (eg, small print)
Perform other reasonable job duties as requested by Supervisors Read more