The Housekeeping Associate is responsible for maintaining cleanliness and orderliness in guest rooms, public areas, and hotel facilities. This role ensures that all hotel cleanliness standards are met to provide a comfortable and hygienic experience for guests.
Key Responsibilities:
✅ Guest Room Cleaning:
• Clean and tidy guest rooms, including making beds, dusting, vacuuming, and restocking amenities.
• Change linens and towels as per hotel standards.
• Sanitize and disinfect bathrooms, including sinks, toilets, and showers.
✅ Public Area Maintenance:
• Maintain cleanliness in hotel hallways, lobbies, elevators, and common areas.
• Clean and restock public restrooms.
• Ensure a neat and presentable appearance of furniture, décor, and fixtures.
✅ Laundry Supply Management:
• Collect and deliver linen to the laundry department as needed.
• Replenish guest supplies such as toiletries, towels, and minibar items.
• Report low inventory of housekeeping supplies to the supervisor.
✅ Safety Compliance:
• Follow all safety and sanitation policies.
• Handle cleaning chemicals responsibly and adhere to hotel regulations.
• Report any maintenance issues, lost and found items, or damages to the supervisor.
✅ Guest Interaction Assistance:
• Address guest requests professionally and promptly.
• Provide friendly and courteous service, maintaining high guest satisfaction.
• Uphold hotel standards in appearance and behavior.
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