Head | Human Resources | KPO|BPO |5|10 yrs| SAVE D Dhruv HR Ahmedabad| Gujarat

Responsibilities: Inbound/Outbound Calls II Good Communication

• Inform customers about the company's products/services and offers

• Manage inbound/ outbound customer calls in a timely manner

• Generate leads that develop into new customers

• Identify customer's needs and convince the customer to buy the product/service

• Gain comprehensive product/service knowledge and clarify information wherever required

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