Verified Job
Hardware / Network Engineer
Hardware Support Engineer (Bangalore, IN)
Hardware / Network Engineer
#722684
Remote / WFH
Parking Network B.V.
Job Description
About The Job
Job Responsibilities:
• Monitor critical applications and infrastructure such as Kibana, Firebase Crashlytics, APM tools, CloudWatch, etc., and proactively identify anomalies or service degradation.
• Manage end-to-end incident lifecycle: log, track, and resolve tickets, and provide RCA (Root Cause Analysis) and summary reports to stakeholders.
• Diagnose and troubleshoot software, hardware, networking, and system-level issues.
• Handle on-ground incidents and coordinate with field engineers for device installation, calibration, and replacement.
• Work with IoT hardware and embedded systems including ANPR cameras, sensors, and edge controllers.
• Configure, validate, and monitor device health, firmware, and connectivity.
• Troubleshoot API-based integrations between edge devices, backend systems, and third-party platforms.
• Ensure proper event flow sequencing and identify processing gaps.
• Analyze logs and telemetry data for device-level and API-level issues.
• Develop troubleshooting guides, SOPs, and diagnostic tools.
Job Responsibilities:
• Monitor critical applications and infrastructure such as Kibana, Firebase Crashlytics, APM tools, CloudWatch, etc., and proactively identify anomalies or service degradation.
• Manage end-to-end incident lifecycle: log, track, and resolve tickets, and provide RCA (Root Cause Analysis) and summary reports to stakeholders.
• Diagnose and troubleshoot software, hardware, networking, and system-level issues.
• Handle on-ground incidents and coordinate with field engineers for device installation, calibration, and replacement.
• Work with IoT hardware and embedded systems including ANPR cameras, sensors, and edge controllers.
• Configure, validate, and monitor device health, firmware, and connectivity.
• Troubleshoot API-based integrations between edge devices, backend systems, and third-party platforms.
• Ensure proper event flow sequencing and identify processing gaps.
• Analyze logs and telemetry data for device-level and API-level issues.
• Develop troubleshooting guides, SOPs, and diagnostic tools.
