Government Relations And Business Development Manager

Government Relations and Business Development Manager
The role of Government Relations and Business Development Manager requires a unique blend of skills, including the ability to build and maintain relationships with key stakeholders in the gaming industry. This position plays a critical role in driving business growth for GLI by identifying and capitalizing on new opportunities.

About Us
Gaming Laboratories International (GLI) is a global leader in the testing and certification of gaming devices and systems. With over 30 years of experience in the industry, we have established a reputation for delivering world-class customer service to more than 480 jurisdictions worldwide.

Why Work with Us
We believe that our employees are our greatest asset, which is why we invest heavily in their development and career enhancement. Our team members enjoy competitive salaries, top-notch benefits, and a dynamic company culture that encourages collaboration and innovation.

Key Responsibilities
Meet with regulatory clients to develop relationships and identify opportunities for regulatory development and services.
Negotiate and secure business with regulatory and supplier clients, while maintaining strong relationships.
Deliver sales presentations to clients, highlighting the value proposition of GLI's services.
Project manage client interactions, working closely with engineering and compliance departments to ensure client satisfaction.
Maintain a deep understanding of gaming regulations, processes, and procedures.
Stay up-to-date on legislation and articles affecting gaming, lottery, and voting testing, providing analysis to relevant personnel.
Serve as the primary point of contact between clients and training coordinators for in-service training classes.
Maintain a strong understanding of GLI's services, tools, and training offerings.
Forecast client activity and plan accordingly to meet goals set by management.
Analyze market trends to determine client needs.
Develop and implement visitation and contact schedules for assigned territory clients.
Update CRM information for assigned clients.
Record all visits and telephone contacts for assigned regulatory clients within CRM.
Generate reports as required.
Provide translations for in-house use.
Participate in tradeshows and/or regulatory conferences as necessary.
Ensure timely and professional support and service to clients.
Perform other duties as assigned.
Requirements
Bachelor's degree, diploma, certificate or equivalent in a related field.
Highly effective communication skills, both written and oral, in English.
A minimum of 3 years' experience in Gaming, Marketing, Sales, or customer service.
3-5 years previous sales/development experience preferred.
Excellent interpersonal and customer interface skills.
Ability to create and deliver presentations to small and large groups of clients.
Must be able to communicate effectively with colleagues, clients, and prospective clients.
Ability to handle multiple projects and deadlines efficiently.
High attention to quality, details, and correctness.
Proficiency in Microsoft Excel, Word, PowerPoint.
Valid driver's license.
Valid passport.
May require obtaining gaming regulatory licensing, where applicable.
Benefits
25 annual leave per year plus Bank Holidays.
Pension plan.
Annual discretionary bonus.
Monthly team lunches/events.
Free on-site parking.
As a condition of employment, you may be required to obtain a gaming license within one or all of the gaming jurisdictions. If requested by GLI, your continued employment may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

Equal Opportunities Employer
GLI is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Read more