Front Desk Receptionist – Medical Clinic
Job Description
We are hiring a full-time Front Desk Receptionist for our Southwest Edmonton medical clinic.
This is a great opportunity for someone with strong retail, customer service, reception, hospitality, call centre, or administrative experience who wants to move into a stable healthcare office role. Medical office experience is an asset but not required. On-the-job training will be provided.
About the Role
You will be the first point of contact for patients at the clinic. This role is ideal for someone who is friendly, organized, professional, comfortable on the phone, and able to stay calm while handling multiple tasks.
You may be a great fit if you have worked as a cashier, retail associate, retail supervisor, customer service representative, front desk agent, receptionist, server, host, or call centre representative.
Responsibilities
Greet patients as they enter the clinic
Answer incoming phone calls
Schedule, confirm, and manage appointments
Communicate with patients, physicians, and clinic staff
Use our electronic medical record system
Complete general administrative and reception tasks
Help keep the front desk running efficiently and professionally
Qualifications and Skills
2+ years of experience in retail, customer service, call centre, reception, hospitality, medical, administrative, or office work
Strong customer service and communication skills
Comfortable using computers and learning new software
Strong attention to detail
Ability to prioritize and multitask in a busy environment
Friendly, professional, and calm under pressure
Able to work independently and as part of a team
Medical Office Assistant diploma or medical clinic experience is not required
Why Join Us
Training provided for candidates new to medical administration
Opportunity to move from retail or customer service into healthcare
Stable full-time position
Supportive clinic team
Patient-focused work environment
Job Types: Full-time, Permanent
Pay: $17.00-$19.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
Experience:
Customer service: 2 years (preferred)
Location:
Edmonton, AB (required)
Work Location: In person
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