Verified Job
Receptionist
Front Desk Receptionist (Night Shft)
Receptionist
#632072
Remote / WFH
Job Description
Welcome and assist handlers and pet owners, ensuring they feel comfortable and well-guided.
· Ensure clients are attended to promptly, minimizing waiting time to under 10 minutes.
· Schedule and manage appointments, optimizing time slots based on the type of visit.
· Confirm follow-up appointments for ongoing consultations with the appropriate veterinarian.
· Place reminder calls to clients one day prior to their scheduled appointment.
· Answer phone calls courteously, encourage appointment scheduling, and address inquiries.
· Maintain and follow up on a missed call log to secure future appointments.
· Relay messages accurately to the relevant veterinary staff.
· Assist with registration, paperwork, and verifying appointments upon patient arrival.
· Process payments, issue receipts, and ensure accurate record-keeping during check-out.
· Maintain a clean, organized, and welcoming waiting area.
· Monitor and communicate wait times to clients to ensure a positive experience.
· Maintain call histories and ensure all patient and appointment details are documented.
· Handle medical records according to clinic policies and privacy regulations.
· Manage cash transactions, reconcile payments daily, and prepare financial reports.
· Provide basic information about the clinic's services and general pet care resources.
· Perform general office tasks such as photocopying, filing, and maintaining inventory.
· Understand and execute emergency protocols, including contacting relevant services when required.
This role requires strong organizational, communication, and interpersonal skills, with a focus on ensuring a positive experience for clients and their pets.
Location : Worli
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Schedule:
Rotational shift
Weekend availability
Education:
Bachelor's (Preferred)
Experience:
Total work: 10 plus years (Preferred)
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Application Question(s):
Incase shortlisted can you join immediately?
Are you ready to do Only Night Shift?
Experience:
Front desk: 3 years (Required)
Language:
English (Required)
Work Location: In person
· Ensure clients are attended to promptly, minimizing waiting time to under 10 minutes.
· Schedule and manage appointments, optimizing time slots based on the type of visit.
· Confirm follow-up appointments for ongoing consultations with the appropriate veterinarian.
· Place reminder calls to clients one day prior to their scheduled appointment.
· Answer phone calls courteously, encourage appointment scheduling, and address inquiries.
· Maintain and follow up on a missed call log to secure future appointments.
· Relay messages accurately to the relevant veterinary staff.
· Assist with registration, paperwork, and verifying appointments upon patient arrival.
· Process payments, issue receipts, and ensure accurate record-keeping during check-out.
· Maintain a clean, organized, and welcoming waiting area.
· Monitor and communicate wait times to clients to ensure a positive experience.
· Maintain call histories and ensure all patient and appointment details are documented.
· Handle medical records according to clinic policies and privacy regulations.
· Manage cash transactions, reconcile payments daily, and prepare financial reports.
· Provide basic information about the clinic's services and general pet care resources.
· Perform general office tasks such as photocopying, filing, and maintaining inventory.
· Understand and execute emergency protocols, including contacting relevant services when required.
This role requires strong organizational, communication, and interpersonal skills, with a focus on ensuring a positive experience for clients and their pets.
Location : Worli
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Schedule:
Rotational shift
Weekend availability
Education:
Bachelor's (Preferred)
Experience:
Total work: 10 plus years (Preferred)
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Application Question(s):
Incase shortlisted can you join immediately?
Are you ready to do Only Night Shift?
Experience:
Front desk: 3 years (Required)
Language:
English (Required)
Work Location: In person
