front desk hotel clerk

Education: Secondary (high) school graduation certificate
Experience: Experience an asset
or equivalent experience
Work setting
Hospitality industry
Staff accommodation provided
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Take, cancel and change room reservations
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Assist clients/guests with special needs
Perform light housekeeping and cleaning duties
Support for persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Work Term: Permanent
Work Language: English
Hours: 35 hours per week Read more