We are looking for a Front Desk Coordinator to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Coordinator, you will be the first point of contact for our company. Our Front Desk Coordinator’s duties include offering administrative support across the organization. You will welcome guests and greet clients for their visits. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Coordinator, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Front Desk Coordinator’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Monday, Tuesday, Thursday and Friday 9.00 am - 1.00 pm and Wednesday 9.00 am - 2.00 pm
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct clients to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute product orders
Social Media postings
Order front office supplies and keep inventory of stock
Update calendars
Perform other clerical receptionist duties such as filing, photocopying and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Job Type: Part-time