Food Operations Manager

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location
Sydney (Tempe)
Employment type
Full Time Permanent
Department
Food & Restaurant
Deadline
2026-07-17
Mobility support
Domestic

Candidate profile (title) Our team within IKEA
Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
Key responsibilities (title) What you need to know
Key responsibilities (text) Working at IKEA has its benefits and rewards:
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:
This role is Permanent Full-time, 76hrs/fortnight
The internal job title is Unit Food Operations Manager
This role is based on-site at IKEA Tempe store
As our store operates 7 days per week, you must be available to work a rotating roster including day and evening shifts, as well as alternating weekends (Saturday and Sunday)
As part of the recruitment process, shortlisted candidates will be invited to complete a video interview.
Team vision ( title) About this work area
Team vision (text) As a Food Operations Manager, you will lead a high-volume operation, ensure safe, efficient, and commercially successful food delivery while building a strong team culture. Your responsibilities will include, but are not limited to:

Lead and coach a large operations team to deliver strong performance, effective collaboration, and a consistently high-quality customer experience.
Ensure full compliance with IKEA standards, food safety requirements, and all relevant legislation.
Drive sales and profitability by analysing performance, managing costs, and acting on key commercial opportunities.
Oversee daily operations during peak trading periods, ensuring efficiency, product availability, and smooth execution.
Implement effective forecasting, stock control, and waste management to optimise operations and minimise loss.
Drive continuous improvement by using customer feedback and operational insights to enhance processes and performance.
Let's connect Who you are
Let´s connect As a Food Operations Manager you are or have:
Proven leadership experience, including leading leaders and developing high-performing, engaged teams in a high-volume environment.
A strong customer focus, with a passion for delivering safe, high-quality, and memorable food experiences.
Solid experience in food operations, including compliance, food safety standards, and local legislation.
The ability to manage peak trading complexity while maintaining operational excellence and team performance.
Strong commercial and financial acumen, with experience analysing KPIs, managing budgets, and driving sales while controlling costs.
Well-developed planning and organisational skills, including forecasting, stock control, and waste management.
A proactive, solution-oriented mindset with confidence in decision-making and problem-solving.
Strong communication and collaboration skills, with the ability to influence and build relationships across functions.
Local section (title) We need people like you
Local section (text) At IKEA, work is so much more than a job. Come join us!
Why you will love us