π¨ Hiring: Oracle FLEXCUBE Production Support (L0/L1)
π Location: Offshore India β Bangalore
π Duration: 6 Months
We are looking for experienced Oracle FLEXCUBE Production Support professionals to join a banking project supporting Oracle FLEXCUBE Core Banking and its integrated ecosystem.
Key Responsibilities:
β’ Provide L0/L1 production support for Oracle FLEXCUBE.
β’ Monitor and resolve incidents and service requests within SLA.
β’ Perform first-level troubleshooting and escalate complex issues to L2/L3 teams.
β’ Execute EOD/BOD sanity checks and recurring operational activities.
β’ Support audit, compliance, and ITIL processes.
β’ Maintain SOPs, knowledge articles, shift handovers, and troubleshooting documentation.
β’ Work closely with technical teams, business stakeholders, and vendors.
Required Skills:
β’ 15+ years of IT experience.
β’ Strong Oracle FLEXCUBE production support experience.
β’ Good understanding of Retail, Corporate, Islamic, and Trade Banking modules.
β’ Hands-on experience with Oracle SQL and Unix/Linux.
β’ Knowledge of log analysis, file handling, and middleware (WebLogic, MQ, OHS).
β’ Experience with ITIL Incident, Problem, and Change Management.
β’ Excellent communication and documentation skills.
β’ Experience supporting banking audit and compliance activities.