Meet with clients to discuss event requirements, budgets, menus, seating arrangements, and schedules.
Prepare banquet event orders (BEOs) and communicate event details to relevant departments.
Coordinate with catering, kitchen, housekeeping, audiovisual, and service teams.
Monitor event setup, decoration, and room arrangements.
Ensure banquet facilities are prepared according to event specifications.
Supervise banquet operations during events and address any issues promptly.
Maintain high standards of customer service and guest satisfaction.
Track event expenses and assist with billing and invoicing.
Conduct post-event evaluations and gather client feedback.
Ensure compliance with health, safety, and company policies.