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Export Merchandiser- Mumbai (Male)
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#738023
Remote / WFH
Aptita
Job Description
• Job Description: Export Merchandiser
• Position Title: Merchandiser
• Department: Merchandising
• Location: Thane, Ghodbunder Road
• Experience: 3–5 years
• Gender: Male
• Mandatory Experience: Home textiles.
Job Summary:
The Export Merchandiser will be responsible for managing the end-to-end export process, ensuring
smooth communication and coordination between international clients, production teams, and
logistics departments. The role involves overseeing the development, production, and timely
delivery of textile products while maintaining high standards of quality, cost-effectiveness, and
customer satisfaction.
"As part of our Merchandising team, you'll gain hands-on experience working with some of the
world's most iconic and respected retail and lifestyle brands — such as Walmart, Target, Amazon,
Macy’s, Kohl’s, Costco, Wayfair, M&S, and many more. This role offers exceptional global exposure
and a dynamic learning environment for anyone passionate about international business and fashion
merchandising."
Key Responsibilities:
1. Order Management and Coordination:
o Manage international export orders from initiation to delivery.
o Liaise with buyers and clients to understand their product specifications,
requirements, and delivery schedules.
o Prepare and process sales orders, ensuring all details (size, color, design, quantity,
and delivery timeline) are accurate.
o Coordinate with the production and design teams to ensure the product meets
client specifications.
2. Product Development:
o Collaborate with the design and product development team to ensure products align
with buyer requirements.
o Oversee the creation and approval of samples before finalizing bulk production.
o Ensure the product meets the latest trends and quality standards.
3. Quality Control and Compliance:
o Coordinate with the Quality Control department to ensure that all products meet
international quality standards and buyer specifications.
o Resolve any quality-related issues and implement corrective actions where
necessary.
o Ensure compliance with relevant export regulations, including product certifications
and documentation.
4. Logistics and Shipment Management:
o Work closely with the logistics team to coordinate shipments, ensuring on-time
delivery of products to international clients.
o Prepare necessary export documents (Invoices, packing lists, bills of lading,
certificates of origin, etc.).
o Monitor the shipment process to ensure smooth customs clearance and delivery.
5. Client Relationship and Communication:
o Serve as the primary point of contact for international clients regarding product
inquiries, orders, and post-sales support.
o Provide regular updates to clients regarding the progress of their orders.
o Address and resolve any issues or complaints in a timely and professional manner.
6. Costing and Pricing:
o Prepare accurate price quotations based on cost analysis and buyer requirements.
o Ensure that all pricing is competitive while maintaining company profitability.
o Review and negotiate pricing and terms with clients as needed.
7. Market Analysis and Feedback:
o Monitor industry trends, competitor products, and market demands.
o Gather client feedback and communicate it to the relevant internal teams for
process and product improvements.
8. Documentation and Reporting:
o Ensure all export documentation is accurate, complete, and submitted on time.
o Track and report on the status of orders, production, and shipment to senior
management.
o Maintain records of all client communications, orders, and shipments.
Skills and Qualifications:
Educational Qualification:
o Bachelor’s degree in business, Fashion Merchandising, Textile Engineering, or a
related field.
Skills:
o Strong knowledge of textile products, fabric types, and production processes.
o Excellent communication, negotiation, and interpersonal skills.
o Strong organizational skills with the ability to manage multiple tasks simultaneously.
o Proficiency in Microsoft Office Suite and other related software tools.
o Knowledge of export documentation and international shipping procedures.
Attributes:
o Detail-oriented with a keen eye for product quality.
o Problem-solving skills and ability to handle challenges effectively.
o Ability to work under pressure and meet deadlines.
Key Performance Indicators (KPIs):
Timeliness of order processing and product delivery.
Accuracy in product specifications and order details.
Customer satisfaction and repeat business.
Efficiency in managing logistics and customs clearance.
Cost control and profitability of export orders.
Additional Information:
This role may require occasional travel to vendors, in house – factories in Vapi & Kolhapur.
The export merchandiser will be part of a dynamic, fast-paced team, and will play a key role in
expanding the company’s global market presen
• Position Title: Merchandiser
• Department: Merchandising
• Location: Thane, Ghodbunder Road
• Experience: 3–5 years
• Gender: Male
• Mandatory Experience: Home textiles.
Job Summary:
The Export Merchandiser will be responsible for managing the end-to-end export process, ensuring
smooth communication and coordination between international clients, production teams, and
logistics departments. The role involves overseeing the development, production, and timely
delivery of textile products while maintaining high standards of quality, cost-effectiveness, and
customer satisfaction.
"As part of our Merchandising team, you'll gain hands-on experience working with some of the
world's most iconic and respected retail and lifestyle brands — such as Walmart, Target, Amazon,
Macy’s, Kohl’s, Costco, Wayfair, M&S, and many more. This role offers exceptional global exposure
and a dynamic learning environment for anyone passionate about international business and fashion
merchandising."
Key Responsibilities:
1. Order Management and Coordination:
o Manage international export orders from initiation to delivery.
o Liaise with buyers and clients to understand their product specifications,
requirements, and delivery schedules.
o Prepare and process sales orders, ensuring all details (size, color, design, quantity,
and delivery timeline) are accurate.
o Coordinate with the production and design teams to ensure the product meets
client specifications.
2. Product Development:
o Collaborate with the design and product development team to ensure products align
with buyer requirements.
o Oversee the creation and approval of samples before finalizing bulk production.
o Ensure the product meets the latest trends and quality standards.
3. Quality Control and Compliance:
o Coordinate with the Quality Control department to ensure that all products meet
international quality standards and buyer specifications.
o Resolve any quality-related issues and implement corrective actions where
necessary.
o Ensure compliance with relevant export regulations, including product certifications
and documentation.
4. Logistics and Shipment Management:
o Work closely with the logistics team to coordinate shipments, ensuring on-time
delivery of products to international clients.
o Prepare necessary export documents (Invoices, packing lists, bills of lading,
certificates of origin, etc.).
o Monitor the shipment process to ensure smooth customs clearance and delivery.
5. Client Relationship and Communication:
o Serve as the primary point of contact for international clients regarding product
inquiries, orders, and post-sales support.
o Provide regular updates to clients regarding the progress of their orders.
o Address and resolve any issues or complaints in a timely and professional manner.
6. Costing and Pricing:
o Prepare accurate price quotations based on cost analysis and buyer requirements.
o Ensure that all pricing is competitive while maintaining company profitability.
o Review and negotiate pricing and terms with clients as needed.
7. Market Analysis and Feedback:
o Monitor industry trends, competitor products, and market demands.
o Gather client feedback and communicate it to the relevant internal teams for
process and product improvements.
8. Documentation and Reporting:
o Ensure all export documentation is accurate, complete, and submitted on time.
o Track and report on the status of orders, production, and shipment to senior
management.
o Maintain records of all client communications, orders, and shipments.
Skills and Qualifications:
Educational Qualification:
o Bachelor’s degree in business, Fashion Merchandising, Textile Engineering, or a
related field.
Skills:
o Strong knowledge of textile products, fabric types, and production processes.
o Excellent communication, negotiation, and interpersonal skills.
o Strong organizational skills with the ability to manage multiple tasks simultaneously.
o Proficiency in Microsoft Office Suite and other related software tools.
o Knowledge of export documentation and international shipping procedures.
Attributes:
o Detail-oriented with a keen eye for product quality.
o Problem-solving skills and ability to handle challenges effectively.
o Ability to work under pressure and meet deadlines.
Key Performance Indicators (KPIs):
Timeliness of order processing and product delivery.
Accuracy in product specifications and order details.
Customer satisfaction and repeat business.
Efficiency in managing logistics and customs clearance.
Cost control and profitability of export orders.
Additional Information:
This role may require occasional travel to vendors, in house – factories in Vapi & Kolhapur.
The export merchandiser will be part of a dynamic, fast-paced team, and will play a key role in
expanding the company’s global market presen
