Executive | MIS Health Operations

About Our Client Company

Our client is one of the biggest company in Insurance in India. Our client has been announced as the General Insurance Company of the Year at the prestigious India Insurance Summit Awards 2024.

Company size: 5,001-10,000 employees

Headquarter: Pune, Maharashtra

Preference will be given to applicants that can start within 30 days! For questions please feel free to reach out

to info@axiompursuits.com

What You Will Do
• Production Management
• Monitoring and perform allocation task
• Policy issuance through Opus and Maximus module for all the sub-processes
• Maintain quality standard as per the SOP
• Maintain sub-process wise trackers accurately
• Ensure TAT is maintained as per SLA
• Stakeholder Management (Internal / External)
• Co-ordination with internal stakeholders on regular intervals to ensure smooth functioning
• PNI - Policy Issuance conversion within 2hrs TAT from the time of intimation by CX team
• Plan for training, communication of new updates to internal team
• Collaborating with other departments to ensure sales queries and deliveries are handled

efficiently
• MIS Reporting
• Prepare and publish daily/weekly/monthly reports to concern stakeholders
• Monitor various process trackers and share observation to team members
• Liaising with external vendors on planning delivery of frequent report automations
• IT Support Automation
• SPOC for NR/CR/ITHDs
• Co-ordination and follow up with IT team for quick closure
• Do requirement gathering from internal stakeholders on revamping of legacy systems,

documenting the requirement

Skills Required
• Should have good understanding of policy issuance through Opus and Maximus module
• Excellent communication and writing skill.
• Sound Knowledge of MIS and Advance Excel.
• Good Business understanding

Desirable Skills
• Good communication skills.
• Flexible adaptable to change.
• Well versed with MS Office.
• Should have good analytical and problem-solving skills.

Skills: good understanding of policy issuance through opus and maximus module,excellent communication and writing skill,sound knowledge of mis and advance excel,good business understanding,flexible adaptable to change,well versed with ms office,should have good analytical and problem-solving skills Read more