Executive Housekeeper

The Executive Housekeeper is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff. The Executive Housekeeper must be fair and just in any staff disciplinary actions in accordance to the hotel registered staff manual.
Full utilization of the Housekeeping system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced.
Operation of an effective Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
Preparation of housekeeping daily report and monthly reports, commenting on key performance indicators.
Liaise with Front office to ensure room cleanliness standards are maintained while meeting productivity goals.
Liaise with FB to ensure room occupancy meets the preparation
Ensure there is management support and presence visible on Housekeeping during key times throughout the day.
Daily room and public area check should ensure accuracy in the standard
Any other duties assigned by the Management.

Establish in conjunction with the Director of Rooms/Hotel Manager financial performance targets for revenue, expenditure and ensure department achieves these targets.
Develop working plans to meet targets; compare actual achievements against targets periodically; take necessary corrective action if not on target.
Facilitate the smooth running of the department through adequate supply of materials and equipment.
Adhere to the department budget through the Purchase Order System and inventory controls.
Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards. Read more