Executive Assistant

Full job description
About Us
With over 75 villages and more than 17,000 residents nationally, Keyton is Australia’s leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
Perks and Benefits
Competitive salary
Hybrid working environment – 3 days in the office with flexibility
A supportive and friendly work environment
4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave!
Fitness Passport for you and your family
The Role
An exciting and rewarding opportunity has become available for an experienced Executive Assistant to join the Keyton team on a 12-month fixed term contract.

Based in our Sydney office, the successful candidate will be responsible for providing high quality senior executive assistance and administrative support to Keyton’s Head of Resident Operations. This role is expected to commence in early October.

Reporting to the Head of Resident Operations, your responsibilities include:
Being the first point of contact for all internal/external enquires
Reviewing, filing and responding to emails and verbal enquiries on behalf of the Head of Resident Operations in a timely manner
Complex diary management
Coordinating national travel requirements car transfers
Scheduling of national village visits for Head of Resident Operations, liaising with village and resort teams in organising resident committee meetings, morning/afternoon teas and lunches
Liaising with the CEO Assistant and ensuring diaries align with village visits
Scheduling producing LIVE calls on teams
Working with the Resident Engagement team on customer complaints and acknowledging them in a timely and professional manner
Processing invoices and credit card expenses in a timely manner
Coordination of on-line staff communications
Providing high level administration support as required including managing meeting requests, preparing materials for meetings, booking meeting rooms, facilities, equipment, catering and services
Organising events with the team, including but not limited to, roadshows, end of year awards night and village of the year event and cascade communications to the team
Compiling, managing and distributing various documents to the business
Working closely with the other administrative teams at Keyton to coordinate training, events, communication and other activities
Assisting with ad hoc special projects as requested
About you:
Your experience in liaising with senior level executives, as well as having the ability to build rapport with various internal and external stakeholders will see you succeed in this role. As will:
Having a minimum of 3 years’ experience in an Executive Assistant role
Being highly organised and able to effectively manage and prioritise multiple tasks
Excellent computer skills including Microsoft Office, in particular Teams, PowerPoint, SharePoint and Excel
Strong interpersonal, communication and negotiation skills
Exceptional customer service
Maintaining a high level of professionalism at all times
Having a proactive, positive and flexible approach
Ability to work autonomously and prioritise
Ability to work well within a team environment
Highly motivated and able to take initiative
Demonstrates sound judgment and practical decision-making skills
Maintaining strict confidentiality, with the ability to handle sensitive information with integrity
Ready to Join the Fun?
If you're interested in supporting a leader who is dedicated to creating a warm, engaging, and independent living environment for seniors, we’d love to hear from you! Apply now and be a part of something truly special.
Please submit your resume and cover letter to the link below. In your cover letter, kindly highlight your interest in the Executive Assistant role and detail how your skills and qualifications align with our requirements.
Please note: The successful applicant must complete a Police Check will be required to receive an annual flu vaccination between the months of May-November with supporting documentation prior to joining. Read more