Windows support (RDP, OS deployment, server/desktop admin, file handling, peripherals)
Networking support (Cisco routers/switches, SD-WAN checks)
PowerShell (basic automation and validation)
ServiceNow (incident, request, and change task management)
Active Directory and access management
Operational Capability:
Experience supporting live, business-critical systems
Strong troubleshooting capability during deployments
Ability to work effectively in time-constrained, to remote environments
Capability to work independently while collaborating with field technician
Responsibilities:
Perform software installation, configuration, and validation
Conduct pre- and post-install system checks
Support application cutover and system readiness
Provide real-time technical support to MaxTech technicians during installs
Perform basic troubleshooting during rollout activities
Assist with network and connectivity validation
Support integration of peripherals and venue hardware devices
Provide remote escalation support where required
Perform operational monitoring and health checks
Job Type: Full-time