Engagement Manager
Job Description
Department/Agency: Department of Communities and Justice
Location:
Parramatta, NSW, AU, 2150
#job-location.job-location-inline { display: inline; }
Req ID: 83983
Engagement Manager
Location - Parramatta
Employment type - Temporary opportunity until 30th June 2028
Salary – Clerk Grade 9/10, $129,464.00-$142,665.00 plus superannuation and leave loading
Your role
The purpose of this role is to manage local communication and engagement, ensuring tenant outcomes are at the centre of local community engagement.
This role will require extensive site visits across various Sydney locations and in some cases multiple site visits per day.
What you’ll do
As the work of this role will relate to the division’s strategic direction, the Engagement Manager will need to effectively manage relevant stakeholder relationships and develop and implement community engagement plans to ensure they adhere with Housing Portfolio requirements.
The responsibilities of this position will also include:
Ensuring stakeholders are consulted during plans at the appropriate level and time and are provided with up-to-date information, and a clear understanding of Housing Portfolio project objectives and benefits
Collaborating with the broader Portfolio Management (Assets) Engagement teams to ensure a coordinated and consistent approach to government and senior stakeholder relationships, media, issues management and marketing
Building and sustaining solid relationships with a vast network of key internal and external stakeholders, working towards mutually beneficial outcomes in order to facilitate and foster their involvement in the development of project activities
Keeping up to date with engagement progress and maintaining awareness of community issues and concerns to develop proactive communications and thereby reduce the likelihood of issues arising
Managing the preparation, production, and release of public information, including newsletters, maintenance updates, corporate brochures, presentation materials, and articles, website, community and stakeholder correspondence and relevant briefing materials
What we’re looking for
Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
Current driver’s licence
Ability and willingness to conduct multiple site visits per day across consecutive days
Ability to work from the Parramatta office at least 50% of the time each month and attend multiple site visits across Sydney, including areas such as Sydney City, Inner West, Bankstown and Liverpool as needed.
In addition to the essential requirements, the successful candidate will have:
Exceptional written and verbal communication skills
Out of the box creative thinking skills
The ability to adapt to differing personalities and build a rapport
High attention to detail
A professional demeanour
Strong negotiation and problem-solving skills
The ability to lead, encourage and manage others
Experience and knowledge of escalated complaints management from a tenancy and maintenance perspective.
Experience in stakeholder engagement at a political level (e.g. Ministers, Members of Parliament, and Councillors).
Download the role description.
If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
