eCommerce Account Manager

Location
Sydney NSW•Hybrid work
 
Benefits
Pulled from the full job description
Parental leave
Paid volunteer leave
Birthday leave
 
Full job description
REQ ID

95547

POSTED

Jul 7, 2025

FUNCTION

Sales

LOCATION

Sydney, NSW, AU, 0000

A little bit about us:
We’re Coty, a global leader in beauty. We’re #1 in the world for Fragrance and #3 in the world in Colour Cosmetics with a portfolio of brands that have been known and loved for generations.

Our iconic portfolio of more than 50+ brands are sold in over 150 countries around the world. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world. We have some of the most well-known brands including Gucci, Chloé, Marc Jacobs, Vera Wang, David Beckham, Rimmel London, Sally Hansen, philosophy, Adidas, Max Factor, COVERGIRL and the list goes on and on!

Coty is committed to building a workforce that is as diverse as the communities we serve. Hiring people with different backgrounds and experiences helps us build better products, better serve our users, and build a diverse and inclusive workplace.

Shape the Future of Beauty Online.

Ready to take iconic brands into the digital world? Join our team as an eCommerce Account Manager, driving growth with leading Pure Players like Amazon, Adore Beauty, and The ICONIC.

This is a full-time opportunity to own and grow in a fast-paced, dynamic role. Reporting to the eCommerce Director, you’ll have end-to-end accountability for planning, negotiating, and executing joint business plans that deliver sustainable growth online.

In this role, you will:
Drive and maximise sales and profit targets across key Pure Player accounts.
Create and activate go-to-market plans, including promotions, trade investments, and digital campaigns.
Lead commercial negotiations, contracts, pricing, and product ranging with internal teams and retail partners.
Analyse sales data to uncover insights and drive actions that maximise results.
Build and maintain strong relationships with retailers, becoming a trusted partner.
Develop new business opportunities to expand our eCommerce presence and grow our brands online.
Forecast stock needs accurately in partnership with the planning team to support demand and prevent gaps.
Prepare weekly and monthly reports for internal and external stakeholders to track performance and inform decisions.

What you bring to the role:
You’re a confident, driven professional who thrives in fast-paced environments and knows how to balance strategic thinking with commercial execution. You’ll have a proven ability to build trust with internal and external stakeholders, and a track record of delivering results through insight and collaboration.

A strong commercial mindset and proven ability to drive ecommerce growth and profitability.
Exceptional stakeholder management skills and interpersonal communication skills to build relationships, influence decisions and translate ideas.
Sharp analytical thinking, utilising data to uncover insights and shape strategies
A consumer-first approach with a focus on creating win-win outcomes for the shopper, the retailer, and Coty.
Advanced Excel and Power BI capabilities, with experience in forecasting, promotional planning, and budget management.
A proactive, adaptable and agile mindset.
Strong negotiation and organisational skills to deliver high-impact results in a fast-paced environment

Qualifications Experience:
2+ years in e-Commerce/Digital/retail account management.
Retail account management experience in FMCG/Fashion/Beauty Wellness/ e-commerce sites or affiliates is highly regarded.

Why You’ll Love It Here:
You’ll be supported to learn, grow and contribute from day one. With exposure to some of the biggest retailers in Australia, this is your chance to build a solid foundation in sales and commercial strategy—while working with a team that genuinely loves what they do.

We offer a collaborative and ambitious environment where your ideas are valued, your growth is supported, and your impact is recognised. If you’re ready to elevate your career and work with iconic brands and top-tier retail partners, we’d love to hear from you.

Complementing our inclusive and collaborative Coty culture, some of your benefits will include:

Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work to promote work / life balance.
Gender-Neutral Paid Parental Leave, Birthday leave, Volunteering leave, and Summer Fridays
Employee Engagement Events
Coty Product Allowance
  Read more