Directeur(trice) Général(e) Centre Sportif
Job Description
Our mission: build a dynamic community where players of all levels feel welcomed, inspired, and engaged.
We are looking for an energetic and entrepreneurial General Manager to launch and grow a modern pickleball centre in Montreal's Sud-Ouest. This is a builder's role: you will take part in the centre's opening, its day-to-day operations, and its growth.
A Structure That Supports You
You won't be alone. You will be actively supported by:
A shareholder for strategy and operations
A shareholder for finance
A shareholder for marketing
A shareholder for leasehold improvements
This will allow you to focus on what matters most: the customer experience, the team, and the growth of the centre.
Your Mission
As General Manager, you will be responsible for all of the centre's operations and will be the face of the experience offered to our members. You will be a hands-on leader and a growth driver for our community.
What You Will Accomplish
Leadership and Management
Oversee the centre's daily operations
Ensure an exceptional customer experience on every visit
Recruit, train, and motivate a high-performing team
Implement efficient processes and maintain a safe, professional, and welcoming environment
Community Development
Build a strong, inclusive, and engaged pickleball community
Organize leagues, tournaments, clinics, and social events
Create initiatives that drive member retention and satisfaction
Establish lasting relationships with players, coaches, partners, and ambassadors
Lease and Subtenant Management
Manage relationships with the centre's subtenants (complementary commercial spaces)
Coordinate leasehold improvements and the fit-out of the spaces
Ensure smooth coexistence of activities and proper upkeep of the premises
Growth and Partnerships
Identify new growth opportunities and increase court occupancy
Develop corporate partnerships and local sponsorships
Collaborate with the shareholder responsible for marketing to fuel the centre's visibility (content ideas, events, on-site presence)
Contribute to planning and achieving objectives, in coordination with the shareholders responsible for strategy and finance
Marketing and Visibility
Manage and grow our social media presence
Create and coordinate engaging content (photos, videos, testimonials, events)
Develop innovative marketing strategies to raise the centre's profile
Manage online reputation and customer reviews
Who We're Looking For
Above all, we are looking for someone with the energy, leadership, and ambition needed to grow a project.
Experience managing a business, sports facility, club, events, or operations
Excellent leadership and communication skills
Strong customer focus and entrepreneurial mindset
Comfortable managing multiple projects at once; opening or start-up experience an asset
French required; English a strong asset (bilingual clientele and partners)
Knowledge of or strong interest in pickleball, sports, or the recreational sector
Pay: $80,000.00-$90,000.00 per year
Benefits:
Flexible schedule
On-site parking
Paid time off
Work Location: In person
