Digital Sales & Website Operations Executive
Job Description
Santacruz West, Mumbai, Maharashtra
Benefits
Pulled from the full job description
Health insurance
Provident Fund
Full job description
Key Responsibilities
Oversee day-to-day online sales operations via the CodeSkin website. Report on daily unit sales and orders.
Collaborate with the inventory team and digital marketing team to ensure accurate product listings, prices, and stock updates.
Follow up on incoming website leads and convert them into confirmed orders.
Manage order cycle automated messages and check if they are being sent correctly - Order dispatch, abandoned carts, promotional messages etc.
Track online sales performance and assist in creating reports and customer insights
Provide suggestions for improving the customer experience and website functionality
Upsell or cross-sell products during customer interactions when relevant
Support promotional campaigns, and seasonal offers on the website
Brainstorm on strategic solutions aligned with business needs
Qualifications & Skills
Bachelor’s degree in Business, Marketing, Arts, Commerce or related field
1–3 years of experience in online or retail sales (preferably e-commerce or D2C)
Strong verbal and written communication skills
Comfortable using website CMS platforms and basic backend tools
Familiarity with CRM and order management systems
Detail-oriented, proactive, and tech-savvy
Customer-first mindset with problem-solving ability
Ability to work cross-functionally and build strong internal relationships
Preferred Advantage
Experience in B2C online selling or e-commerce platforms like Shopify
Knowledge of digital marketing basics, SEO, or Google Analytics
Basic design/editing skills for managing product visuals or content
Job Type: Full-time
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Work Location: In person
Expected Start Date: 15/07/2026
