DET|Oracle DBA|GDSN

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Qualifications:

Key Experiences, Skills, And Knowledge
• Deep technical and architectural knowledge in Oracle databases and underlying infrastructure
• Oracle Database installation, creation, configuration, patching and upgrade experience in Unix/Linux, Windows Cloud environments
• Database administration, performance tuning and optimization, troubleshooting, high availability, disaster recovery, backup restore experience
• Database Security – Should have a clear understanding on how to implement database security, user administration and data encryption standards
• Good to have database support experience with critical enterprise applications such SAP, Oracle Apps, CRM, HR etc
• Must have knowledge in Microservices architecture and DevOps practices like Git, CI/CD pipelines, etc
• Expected to have some SQL, PL/SQL (functions, procedures) development skills, also scripting tools (Bash, Power shell, Ansible) knowledge
• Should have experience in applying database level encryption(TDE) and file system level encryptions
• Should have experience on Oracle network configuration, client setup and connection troubleshooting
• Oracle RAC, Grid, ASM, Rman, Data pump DataGuard experience must, better to have replication tools Goldengate or third party tools experience
• Should have worked on Vulnerability assessment reports and apply the patches wherever required
• Should have worked on creating audit reporting mechanism for Oracle databases
• Should have working experience on defining the permissions on database and server level
• Ability to communicate with a variety of different audiences and strong presentation skills
• Ability to match technical solutions with customer business requirements
• Oracle certified professional in 11g/12c/1+c, ITIL foundation certifications are plus
• Good to have experience in other RDBMS like MySQL, PostgreSQL opensource, cloud databases

Responsibilities:

Proactive and reactive support Management
• Participate in proactive management, spot performance issues, analyse problems, develop solutions to meet customer needs, represent them.
• Provides the most effective method of service delivery by analysing trends and common themes across customers
• Create deliverables to address common customer needs support mobile-first, cloud-first strategy, share intellectual property with others
• Gathers customer impressions of products and services and integrates this feedback into decision making
• Provides stakeholder assistance throughout deployment to avoid/resolve technical issues

Support Execution - Deliver Results through Teamwork Optimizing Business Results
• Seeks opportunities to drive Customer Success business results by collaborating with multiple team member
• Identifies opportunities to articulate business value and grow customer relationships in alignment with Customer Success business priorities and stakeholder management principles
• Provides and drives actionable feedback across groups about the customer experience and competitor threats
• Delivers, gives feedback, modifies existing intellectual property (IP) or, where applicable, creates new content
• Seeks opportunities to drive Customer Success business results by collaborating with multiple team members

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