We are looking for a skilled Desktop Support Engineer to provide technical assistance for end-user systems, IT infrastructure, and network environments. The role involves troubleshooting hardware/software issues and supporting enterprise IT operations aligned with networking, cybersecurity, and cloud environments.
Location: Prayagraj (Allahbad) & Delhi
Job Type: On-site / Project-based
Budget: Up to 3 LPA
Key Responsibilities:
• Provide onsite and remote desktop support to users
• Install, configure, and maintain desktops, laptops, printers, and peripherals
• Troubleshoot hardware, software, OS (Windows/Mac), and application issues
• Manage user accounts, email configuration, and access permissions
• Support basic network issues (LAN/Wi-Fi, IP configuration, connectivity)
• Assist in IT infrastructure setup and maintenance
• Handle ticketing system and ensure timely issue resolution
• Coordinate with internal IT teams for escalations
• Maintain IT asset inventory and documentation