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Desktop Support Engineer in Gujrat(Ankleshwar/Jolva/Patan)
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#795518
Remote / WFH
Team Computers
Job Description
Role & responsibilities
Qualification-Any Graduate/Poly Diploma 3years
Job Location-Patan/Ankleshwar
Shifts- Rotational Exp-2+yrs
Logged and Tracked request in the ticketing system for timely resolution.
Provide solution on raised Tickets.
Delivered Remote and in office support to end users.
Install, Configure, and Troubleshoot Operating System.
Support MS Office and Outlook.
Handle user account setup, password resets, and access requests. Install, configure, and maintain hardware(Desktop/Laptop, printer/CCtv etc), software, and operating systems .
Support Active Directory (user accounts, Group policies, password resets).
Diagnose network connectivity issues (LAN, Wi-Fi, VPN) etc. Perform routine checks on systems, network connectivity, and critical applications.
Categorize and prioritize incidents based on severity.
Qualification-Any Graduate/Poly Diploma 3years
Job Location-Patan/Ankleshwar
Shifts- Rotational Exp-2+yrs
Logged and Tracked request in the ticketing system for timely resolution.
Provide solution on raised Tickets.
Delivered Remote and in office support to end users.
Install, Configure, and Troubleshoot Operating System.
Support MS Office and Outlook.
Handle user account setup, password resets, and access requests. Install, configure, and maintain hardware(Desktop/Laptop, printer/CCtv etc), software, and operating systems .
Support Active Directory (user accounts, Group policies, password resets).
Diagnose network connectivity issues (LAN, Wi-Fi, VPN) etc. Perform routine checks on systems, network connectivity, and critical applications.
Categorize and prioritize incidents based on severity.
