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Verified Job Customer Support / TeleCaller

Deputy National Lead Credit

Pune, Maharashtra
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Customer Support / TeleCaller
#281418
Remote / WFH

Job Description

Job Reference
• JR001057++

Job Summary
• Deputy National Lead - Credit Operations

Job Purpose

“This position is open with Bajaj Finance Ltd.” Make all the agreed changes in the processes and systems to improve the process. Ensure focus on all the projects committed in AOP. Deploy processes around Credit card operations and offer a credit card experience to customers that is almost as seamless and instantaneous as a credit card transaction.

Job Duties & Key Responsibilities
• Duties and Responsibilities -  Project planning and reporting  Identify improvement projects and external changes related projects  Generate ideas for improvement projects  Assist in overall preparation of overall project plan for execution of projects and prioritize projects based on requirements  Prepare monthly updates and reports on project status and progress to be shared with Supervisor and Head of Operations seek inputs on course correction  Add on Bank sourcing(DBS) and set up of end-to-end...
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