Customer Support Sales & Marketing Executive
Job Description
We are looking for a Sales & Marketing Executive to join our team at Swanirmit Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers 10,000 - 21,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.More about this Customer Support Sales & Marketing Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Sales & Marketing Executive jobWhat skills and experience do you need for this Customer Support Sales & Marketing Executive job
Ans : To apply for this Customer Support Sales & Marketing Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role
Ans : The salary for this Customer Support Sales & Marketing Executive job ranges between 10,000-21,000 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Customer Support Sales & Marketing Executive job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Beed Bypass Road, Aurangabad.
How many vacancies are there for this Customer Support Sales & Marketing Executive job
Ans : There are 2 vacancies for this Customer Support Sales & Marketing Executive role.
Which candidates are eligible to apply
Ans : Candidates with a 12th Pass and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Sales & Marketing Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Sales & Marketing Executive job
Ans : As a Customer Support Sales & Marketing Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position
Ans : The job location for this Customer Support Sales & Marketing Executive position is Beed Bypass Road, Aurangabad.
Who is the right fit for this Customer Support Sales & Marketing Executive job
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Sales & Marketing Executive job.
What makes this Customer Support Sales & Marketing Executive job a good opportunity
Ans : This Customer Support Sales & Marketing Executive job is a good opportunity as it offers a salary between 10,000-21,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info. .
