We are looking for customer support representative to manage customer query and complaints You will also be asked to process order modification and escalate complaints across a number of communication channels A calm polite problem solving attitude is essential Key Responsibilities 1 Respond promptly and professionally to customer inquiries via phone email chat or social media 2 Identify and access custome s needs to achieve satisfaction 3 Handle customer complaints provide appropriate solution and alternatives 4 Maintain records of customer interaction process customer accounts and file documents Job Type Full time Pay 20 000 00 - 30 000 00 per month Language Hindi Required English Required Work Location In person Speak with the employer 91 9319514388
