Customer support (Malayalam)

Full job description
ONLY FEMALES CAN APPLY FOR THIS POSITION

JOB DESCRIPTION

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
RESPONSIBILITI ES :

Work Mode- Work from Home (Target based )

Experience- 0 - 4 years can eligible

Off Time- +:00am to 6:00pm

Language- Fluent in Malayalam (mandatory)

Qualification- 12th to Graduate can eligible

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Internet reimbursement
Work from home
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Quarterly bonus
Yearly bonus
Education:

Higher Secondary(12th Pass) (Required)
Language:

Malayalam (Required)
Work Location: Remote