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Customer Support Executive

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Office Assistant Jobs

1 month

India

Maharashtra

Mumbai Get directions →

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ID: 815829

Published 1 month ago by Eway IT Solutions Pvt. Ltd.

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In Office Assistant Jobs category

Mumbai, Maharashtra, India

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Overview

We are seeking a Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. If you have a passion for helping customers and possess strong communication skills, we want to hear from you.

Duties

Handle inbound customer inquiries via phone, email, and chat
Assist customers with product information, orders, and issue resolution
Process orders accurately and efficiently
Conduct data entry and maintain customer records in our system
Utilize computerized systems to track, gather information, and troubleshoot customer issues
Perform outbound calling for follow-ups and customer satisfaction surveys
Requirements

Proven experience in customer service or a related field
Strong analytical skills to assess and resolve customer inquiries
Excellent communication skills both verbal and written
Multilingual abilities are a plus
Experience in sales or outbound calling is advantageous
Job Type: Full-time

Pay: ₹22,000.00 - ₹27,000.00 per month

Work Location: In person Read more

Published on 2025/09/10. Modified on 2025/09/10.

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Eway IT Solutions Pvt. Ltd.

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Customer Support Executive

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