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Customer Support Executive

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Education Jobs

1 month

India

Rajasthan

Udaipur Get directions →

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ID: 623286

Published 1 month ago by Hike Education

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In Education Jobs category

Udaipur, Rajasthan, India

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Completing end to end Targets.

Outbound call process (min. 100 - 150 calls in a day).

Fetching out References.

Completing 2 hours connected call duration by the day end.

Responsible for the student Help / issues over calls.

Grievance handling / query handling based on the academics and curriculum.

Fetching out References and taking feedback from the students.

Handling escalations cancellation of students, working towards retention.

Provide accurate, valid and complete information by using the right methods / tools. Handle student complaints, provide appropriate solutions and alternatives within the time limits;

follow up to ensure resolution. Read more

Published on 2025/09/10. Modified on 2025/09/10.

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