Customer Support Executive

new age e-Laundry Cleaning services business is looking for a dynamic Customer Support Executive to join its team

Primary Job Responsibilities would be:

Answering Incoming Calls from Customers
Making outbound calls for inquiries and leads
Take customer requirements and provide accurate information
Managing Google Sheets with different 'Lead Generation' records
Sending daily reports to the Management Team
Key Skills we are looking for:

Strong telephonic communication skills
Good and Patient listener
Disciplined and hard working
Ability to multi-task, prioritize, and manage time effectively.
Ability to work as part of team
Disciplined and Meticulous in their work
Some level of flexibility for shifts (no night shift)
Job Type: Full-time

Salary: ₹17,000.00 - ₹22,500.00 per month

Schedule:

Day shift
Flexible shift
Supplemental pay types:

Performance bonus
Ability to commute/relocate:

Mumbai, Mumbai - 400033, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Customer service: 1 year (Required) Read more