Customer Support Associate

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
Maintain an updated knowledge of the organization's products, services, and customer service policies
Document customer interactions when necessary, compiling documents and forwarding information to interested parties
Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
Assist clients by demonstrating the use of goods and programs and answering any questions they may have
Participate in training opportunities provided by the organization or by outside entities
Establish and maintain good rapport with customers by using positive language and anticipating their needs
Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹16,000.00 - ₹18,000.00 per month

Benefits:

Health insurance
Life insurance
Provident Fund
Schedule:

Day shift
Fixed shift
Flexible shift
Morning shift
Rotational shift Read more