Customer Success Specialist - SS

Smart Lion Private Limited


Data Engineer - Python + Snowflake
Smart Lion Private Limited • Ahmedabad, Gujarat • via LinkedIn
22 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Job description
Position: Data Engineer - Python + Snowflake

Location: 100% Remote

Salary: up to 25 LPA

Responsibilities
• Drive products through the development lifecycle, from proof of concept to production-ready systems.
• Engineer, build, and maintain scalable automated data pipelines.
• Apply best practices in data management, including processing, quality, and lineage.
• Manage code repositories and depl...
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AppitSimple Infotech Pvt. Ltd.


Customer Success Specialist - SS
AppitSimple Infotech Pvt. Ltd. • Bhat, Gujarat • via HR Software For Growing Businesses | Freshteam
20 hours ago
Full–time
No Degree Mentioned
Apply on HR Software For Growing Businesses | Freshteam
Job description
About AppitSimple

AppItSimple Infotek is a leading software development company that specializes in providing innovative and customized software solutions to businesses of all sizes. With a team of experienced developers, designers and project managers, we help organizations to transform their ideas into successful digital products. Our focus is on delivering high-quality, scalable, and secure solutions that meet the unique needs of each client. Whether you're looking for a custom web application, mobile app, or cloud-based solution, AppItSimple Infotek is your partner for success.
URL : https://appitsimple.com/

About Software Suggest

SoftwareSuggest is a leading software recommendation platform, revolutionizing how businesses find the best software solutions. Established in 2014, we provide expert insights and reviews, guiding users to make informed decisions. Our mission is to simplify software selection and help companies thrive with the right tools for success.
To know more: https://www.softwaresuggest.com/

Roles Responsibilities :
• Successfully manage renewals with existing clients on a timely basis
• Create opportunities for cross-selling and up-selling on a quarterly basis
• Manage pipeline and ensure quarterly renewal and cross-selling targets are achieve
• Nurture and maintain strong relationship with assigned clients
• Focus on customer retention through a consultative approach
• Condut periodic review meetings for monitoring various delivery metrics
• Seek testimonials and reviews from clients to further enhance the brand SoftwareSuggest
• Monitor NPS score of clients and proactively work towards achieving desired behnchmark

Requirements:

- Proven experience in customer success, account management, or similar role.
- Strong interpersonal and communication skills.
- Technical aptitude and ability to learn and explain complex products.
- Exceptional problem-solving skills.
- Ability to work independently and also manage the team.

Perks of Working with Us!

5-day Workweek
Unlimited Paid Leave Policy
Uncapped Performance-Based Incentives
Reward Recognition Programs
Annual Company Retreats
Employee Referral Rewards

Float CV on grow@appitsimple.com Read more