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Customer Success Manager, CS - Houston, TX
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#58311
Remote / WFH
Siemens Healthineers
Job Description
Customer Success Manager (CSM) – Short Summary
Company: Siemens Healthineers
Role: Manage customer relationships and healthcare service operations.
Salary: $117,770 – $161,931/year
Experience: 3+ years in imaging/biomedical technology or healthcare support.
Education: Bachelor's in Healthcare, Engineering, Technology, or Business (preferred).
Key Responsibilities
Act as the main customer contact.
Manage service delivery, projects, and escalations.
Coordinate with sales, service, and technical teams.
Track KPIs, equipment, billing, and training.
Conduct customer meetings and business reviews.
Required Skills
Project management
Customer relationship management
Communication & presentation
Problem-solving & time management
Healthcare asset management
Requirements
Valid driver's license
Strong communication and customer service skills.
Company: Siemens Healthineers
Role: Manage customer relationships and healthcare service operations.
Salary: $117,770 – $161,931/year
Experience: 3+ years in imaging/biomedical technology or healthcare support.
Education: Bachelor's in Healthcare, Engineering, Technology, or Business (preferred).
Key Responsibilities
Act as the main customer contact.
Manage service delivery, projects, and escalations.
Coordinate with sales, service, and technical teams.
Track KPIs, equipment, billing, and training.
Conduct customer meetings and business reviews.
Required Skills
Project management
Customer relationship management
Communication & presentation
Problem-solving & time management
Healthcare asset management
Requirements
Valid driver's license
Strong communication and customer service skills.
