Verified Job
Customer Support / TeleCaller
Customer service representatives
Customer Support / TeleCaller
#212384
Remote / WFH
Job Description
Job Description
We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Job Details
Hiring Organization
D K Business Patron
Post Name
Customer Service Representatives
Qualification
Any Graduate
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
17000/- To 27000/- Per Month
Location
Delhi, India 110015
About Organization
DK Business Patron was born out of a concept. It was an idea first that was further developed into a concept and much later it was driven to enable wealth creation for global customers.
Mission: At DK Business Patron our mission is to drive business and bridge the divide between offshore locations by creating opportunities for profit without compromising on quality or amount of deliverables.
Vision: At DK Business Patron, our mission objectives and working patterns are governed strongly by our impeccable values and principles of work ethics.
Responsibilities
Manage large amounts of incoming phone calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Job Details
Hiring Organization
D K Business Patron
Post Name
Customer Service Representatives
Qualification
Any Graduate
Industry
Private
Employment Type
Full Time
Work Hours
8 Hours
Salary
17000/- To 27000/- Per Month
Location
Delhi, India 110015
About Organization
DK Business Patron was born out of a concept. It was an idea first that was further developed into a concept and much later it was driven to enable wealth creation for global customers.
Mission: At DK Business Patron our mission is to drive business and bridge the divide between offshore locations by creating opportunities for profit without compromising on quality or amount of deliverables.
Vision: At DK Business Patron, our mission objectives and working patterns are governed strongly by our impeccable values and principles of work ethics.
Responsibilities
Manage large amounts of incoming phone calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
