Verified Job
Customer Support / TeleCaller
Customer Service Representative - Scale Operator
Customer Support / TeleCaller
#773105
Remote / WFH
Radius Recycling, Inc.
Job Description
We are seeking a customer-focused and safety-minded Non-Ferrous Retail Scale Operator to join our team. This position plays a critical role in the daily operation of our recycling facility by weighing and grading incoming scrap materials, processing customer transactions, and ensuring accurate documentation and inventory control.
The ideal candidate has strong customer service skills, attention to detail, and enjoys working in a fast-paced industrial environment. Experience in scrap metal recycling, material grading, or scale operations is an asset but not required.
Key Responsibilities
• Operate inbound and outbound scales to accurately weigh and process material transactions.
• Inspect, identify, and grade incoming ferrous and non-ferrous scrap materials.
• Direct customers to appropriate unloading locations and explain material acceptance procedures.
• Process purchase transactions and facilitate customer payments.
• Provide excellent customer service and answer questions regarding accepted materials and pricing.
• Coordinate with office and operations personnel to ensure accurate transaction documentation.
• Complete required regulatory and vehicle documentation.
• Communicate material quality requirements and pricing information to customers and internal teams.
• Monitor scale accuracy and report equipment issues or maintenance needs.
• Maintain compliance with company safety, environmental, and operational policies.
Qualifications
• High School Diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to work safely in a busy industrial environment.
• Willingness to work both indoors and outdoors in varying weather conditions.
• Ability to work effectively as part of a team while maintaining attention to detail.
• Ability to perform physical duties including standing, walking, bending, climbing, and lifting up to 50 pounds.
Preferred
• Experience in scale operations, recycling, scrap metal, logistics, trucking, warehousing, aggregates, waste management, or industrial environments.
• Knowledge of non-ferrous and ferrous metals identification and grading.
• Experience working in a high-traffic, safety-focused workplace.
Work Environment
• Combination of office and outdoor work in an active recycling facility.
• Exposure to weather, noise, dust, machinery, and moving equipment.
• Required use of personal protective equipment (PPE), including steel-toed boots, hearing protection, and other safety equipment provided by the company.
• Additional hours, weekends, and holidays may be required based on business needs.
Why Join Us?
• Stable, full-time employment
• Competitive compensation
• Opportunities for growth and advancement
• Team-oriented and safety-focused culture
• Training and development opportunities
• Work for a company committed to sustainability and environmental responsibility
If you enjoy working with customers, have strong attention to detail, and are looking for a rewarding career in the recycling industry, we encourage you to apply today.
Equal Opportunity Employer
We are committed to creating an inclusive workplace and providing equal employment opportunities for all applicants and employees.
Pay: $23.00 per hour
Work Location: In person
Report this listing
The ideal candidate has strong customer service skills, attention to detail, and enjoys working in a fast-paced industrial environment. Experience in scrap metal recycling, material grading, or scale operations is an asset but not required.
Key Responsibilities
• Operate inbound and outbound scales to accurately weigh and process material transactions.
• Inspect, identify, and grade incoming ferrous and non-ferrous scrap materials.
• Direct customers to appropriate unloading locations and explain material acceptance procedures.
• Process purchase transactions and facilitate customer payments.
• Provide excellent customer service and answer questions regarding accepted materials and pricing.
• Coordinate with office and operations personnel to ensure accurate transaction documentation.
• Complete required regulatory and vehicle documentation.
• Communicate material quality requirements and pricing information to customers and internal teams.
• Monitor scale accuracy and report equipment issues or maintenance needs.
• Maintain compliance with company safety, environmental, and operational policies.
Qualifications
• High School Diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to work safely in a busy industrial environment.
• Willingness to work both indoors and outdoors in varying weather conditions.
• Ability to work effectively as part of a team while maintaining attention to detail.
• Ability to perform physical duties including standing, walking, bending, climbing, and lifting up to 50 pounds.
Preferred
• Experience in scale operations, recycling, scrap metal, logistics, trucking, warehousing, aggregates, waste management, or industrial environments.
• Knowledge of non-ferrous and ferrous metals identification and grading.
• Experience working in a high-traffic, safety-focused workplace.
Work Environment
• Combination of office and outdoor work in an active recycling facility.
• Exposure to weather, noise, dust, machinery, and moving equipment.
• Required use of personal protective equipment (PPE), including steel-toed boots, hearing protection, and other safety equipment provided by the company.
• Additional hours, weekends, and holidays may be required based on business needs.
Why Join Us?
• Stable, full-time employment
• Competitive compensation
• Opportunities for growth and advancement
• Team-oriented and safety-focused culture
• Training and development opportunities
• Work for a company committed to sustainability and environmental responsibility
If you enjoy working with customers, have strong attention to detail, and are looking for a rewarding career in the recycling industry, we encourage you to apply today.
Equal Opportunity Employer
We are committed to creating an inclusive workplace and providing equal employment opportunities for all applicants and employees.
Pay: $23.00 per hour
Work Location: In person
Report this listing
