Customer Service Representative - Headquarters Personnel
San Antonio, Texas
Clerical - Administrative
#746470
Remote / WFH
ChiroCares.org
Job Description
Full job description
**Looking to fill a Spanish speaking, full time shift for our afternoon to start at 10:00am - 7:00pm (with an hour lunch break). Must be good at multi-tasking, have computer literacy, and following directions. Rotation on Saturdays - Must work at least one Saturday per month (8am - 2pm).**
Primary function : keeping all clients and callers happy!
1. Assist with client needs to include phone calls, scheduling patients, following up with clients and case managers
2. Utilizing computer applications to document client needs, scheduling patients
3. Assist with referrals
4. Assist with patient and client complaints and go above and beyond to come up with viable, positive solutions
5. Send status report emails (PSRs)
6. Complete affidavits/records, subpoenas and invoicing
7. Upload MRI and referral requests, reports, and LOPs
8. Other duties as assigned
**Looking to fill a Spanish speaking, full time shift for our afternoon to start at 10:00am - 7:00pm (with an hour lunch break). Must be good at multi-tasking and following directions. Rotation on Saturdays - Must work at least one Saturday per month (8am - 2pm).**
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person