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Customer Service Officers - Huia Pool + Fitness (Part-Time

Lower Hutt, Wellington
Marketing
#795566
Remote / WFH
Hutt City Council

Job Description

Are you passionate about water safety?
Fun, cohesive team environment
Full training provided and outstanding benefits

About the role

Huia Pool + Fitness are seeking two permanent part-time frontline stars (1 x 21 hours per week and 1 x 16 hours per week) to join our reception team to create a welcoming environment for our customers. You'll be greeting them and admitting them to the pool as well as assisting with general pool information making their visit to our facility a great one.

You also have the opportunity to assist the wider team with bookings, promotional material, while offering the best service to our large range of customers. You'll work alongside the wider Pool + Fitness team including Lifeguards and Learn to Swim Instructors located poolside.

In order to fulfil the duties and responsibilities of the position, you may be required to work additional hours from time to time and may be rostered to work at other locations when required; however, your primary location of work will be Huia Pool + Fitness.


Vacancies available

Vacancy 1 (3 shifts – 21 hrs p/w) – Monday 5.15am to 12.15pm, Friday 8.30am to 5pm and Saturday 9.30am to 4.30pm

Vacancy 2 (2 shifts – 16 hrs p/w) – Monday 8.30am to 5pm and Sunday 7.30am to 4pm

Please indicate which vacancy or vacancies you are applying for in your cover letter.


About You

You'll bring previous experience working in a frontline, customer service position with a desire to provide exceptional service. You will also have cash handling experience, an eye for detail and be excellent at managing your time.

This is a great opportunity for someone who has a strong admin skillset, thrives on customer interaction and enjoys variety in their workday!


About Us

Every day, we provide services, facilities and programmes for our residents and the many people who visit or work here. In everything we do, we're led by our values of manaakitanga (showing care), Kotahitanga (being connected) and Rangatiratanga (having courage) and our partnership with Mana Whenua. Every day our work enables our neighbourhoods to be more connected, healthy and resilient.


What we offer

Free access to Council pools
Discounted memberships / premiums
Discounts at retailers
Opportunity to grow professionally
And we are an Accredited Living Wage Employer

Applications close Thursday 20 August 2026 at 11.55pm.


Please note we may review applications before the closing date and encourage you to apply as soon as possible. We reserve the right to withdraw the job advertisement at any time.


Job Details
Reference #
27951

Posted on
06 Aug 2026

Closes on
20 Aug 2026 23:55

Expertise
Community, Customer service and contact centre, Pools / aquatic centres

Work type(s)
Permanent part-time

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