Verified Job
Internet
Customer Service Executive- job post A2Z PC CARE Karol Bagh, Delhi, Delhi
Internet
#783157
Remote / WFH
A2Z PC CARE Karol Bagh, Delhi, Delhi
Job Description
Full job description
Job Title: Customer Service Executive / Customer Support – Operations.
Location: 4/73, Block 15A, WEA, Karol Bagh, New Delhi, Delhi, 110005
Job Type:
Job Summary
We are looking for a Customer Service Executive / Customer Support - Operations to manage customer interactions and support daily business operations. The candidate will be responsible for handling walk-in customers, phone calls, WhatsApp inquiries, customer feedback, and maintaining customer records while ensuring a high level of customer satisfaction.
Key Responsibilities
Attend walk-in customers at the store professionally.
Handle incoming phone calls and WhatsApp inquiries.
Provide accurate product and service information to customers.
Resolve customer complaints and coordinate with the concerned team for quick resolution.
Collect and maintain customer feedback records.
Follow up with customers regarding inquiries, orders, and service requests.
Maintain customer databases and daily activity records.
Coordinate with sales, service, and operations teams.
Prepare daily reports of customer inquiries and feedback.
Support day-to-day store and office operations.
Required Skills
Excellent communication skills in Hindi.
Basic English communication and writing skills.
Good customer handling and problem-solving abilities.
Basic computer knowledge (MS Excel, Email, Internet, WhatsApp Web).
Professional and positive attitude.
Ability to work in a team environment.
Qualification
Graduate (Any Stream) Preferred.
12th Pass with relevant skills may also apply.
Experience
Fresher to 3 Years Experience.
Customer service, retail, telecalling, or front desk experience will be an added advantage.
Salary
15000 to 35000 As per experience and interview performance.
Preferred Candidate Profile
Friendly and customer-focused personality.
Good organizational and communication skills.
Ability to manage multiple customer inquiries efficiently.
Willingness to learn and grow with the company.
· Important Notice:
· Candidates attending the interview must bring an updated CV/Resume and a copy of their Aadhaar Card (UID) with them. Candidates may also send their CV/Resume and Aadhaar Card copy via WhatsApp.8800710775,Email Maxiiepower@gmail.com
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
Flexible schedule
Health insurance
Work Location: In person
Job Title: Customer Service Executive / Customer Support – Operations.
Location: 4/73, Block 15A, WEA, Karol Bagh, New Delhi, Delhi, 110005
Job Type:
Job Summary
We are looking for a Customer Service Executive / Customer Support - Operations to manage customer interactions and support daily business operations. The candidate will be responsible for handling walk-in customers, phone calls, WhatsApp inquiries, customer feedback, and maintaining customer records while ensuring a high level of customer satisfaction.
Key Responsibilities
Attend walk-in customers at the store professionally.
Handle incoming phone calls and WhatsApp inquiries.
Provide accurate product and service information to customers.
Resolve customer complaints and coordinate with the concerned team for quick resolution.
Collect and maintain customer feedback records.
Follow up with customers regarding inquiries, orders, and service requests.
Maintain customer databases and daily activity records.
Coordinate with sales, service, and operations teams.
Prepare daily reports of customer inquiries and feedback.
Support day-to-day store and office operations.
Required Skills
Excellent communication skills in Hindi.
Basic English communication and writing skills.
Good customer handling and problem-solving abilities.
Basic computer knowledge (MS Excel, Email, Internet, WhatsApp Web).
Professional and positive attitude.
Ability to work in a team environment.
Qualification
Graduate (Any Stream) Preferred.
12th Pass with relevant skills may also apply.
Experience
Fresher to 3 Years Experience.
Customer service, retail, telecalling, or front desk experience will be an added advantage.
Salary
15000 to 35000 As per experience and interview performance.
Preferred Candidate Profile
Friendly and customer-focused personality.
Good organizational and communication skills.
Ability to manage multiple customer inquiries efficiently.
Willingness to learn and grow with the company.
· Important Notice:
· Candidates attending the interview must bring an updated CV/Resume and a copy of their Aadhaar Card (UID) with them. Candidates may also send their CV/Resume and Aadhaar Card copy via WhatsApp.8800710775,Email Maxiiepower@gmail.com
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
Flexible schedule
Health insurance
Work Location: In person
