Customer Service & Logistics Representative – Shuttle Operations, Fleet Management, Safety Coord

Job description
```html About arenaflex – Redefining Shuttle Transportation Excellence arenaflex is a leading provider of airport shuttle and ground transportation solutions, serving millions of travelers each year across a nationwide network of routes. Our mission is to deliver safe, reliable, and customer‑centric mobility while embracing innovative technology and a culture of continuous improvement. As a company rooted in the transportation industry, we understand the critical role that seamless operations, meticulous fleet management, and empathetic customer service play in creating memorable travel experiences. Join us and become part of a forward‑thinking team that values every passenger, every driver, and every employee. Position Overview The Customer Service & Logistics Representative is the backbone of arenaflex’s shuttle dispatch operations. In this role you will blend high‑touch customer support with logistical coordination, ensuring that every shuttle departs on time, every driver is equipped with the tools they need, and every passenger enjoys a safe and pleasant journey. You will act as the primary liaison between drivers, dispatch managers, maintenance crews, and our valued customers, handling everything from scheduling and routing to incident response and compliance reporting. Key Responsibilities Operational Management & Fleet Readiness Confirm that every vehicle in the arenaflex fleet is fueled, cleaned, and ready for dispatch at each location. Maintain real‑time visibility of vehicle status through cloud‑based tracking sheets and reservation software, updating logs promptly.