Verified Job
Sales
Customer Relation Executive
Sales
#48087
Remote / WFH
Frontier Group
Job Description
Customer Relationship Executive (CRE) – Automobile Industry
location: Frontier Group Corporate Office
A-14/14, Golf Course Road, Opp. DT Mega Mall, Gurugram, Haryana – 122002
Experience Required: Minimum 6 Months
Salary: Best in Industry
Frontier Automotive Private Limited is hiring enthusiastic and customer-oriented Customer Relationship Executives (CREs) to strengthen our customer engagement and support operations.
Key Responsibilities:
• Handle inbound and outbound customer calls.
• Follow up on sales leads, test drives, and customer inquiries.
• Schedule service appointments and maintain customer records.
• Conduct post-sales and post-service feedback calls (PSF).
• Coordinate with Sales and Service teams to ensure excellent customer experience.
• Resolve customer queries and complaints in a timely manner.
• Follow up for service due dates, insurance renewals, and warranty expirations.
• Maintain CRM data and ensure high customer satisfaction (CSI).
Requirements:
• Minimum 6 months of experience in CRE, Telecalling, Customer Service, or Customer Support.
• Graduate in any discipline.
• Good communication and interpersonal skills.
• Basic knowledge of MS Excel and CRM software.
• Strong follow-up and customer handling abilities.
Work Location: In person
location: Frontier Group Corporate Office
A-14/14, Golf Course Road, Opp. DT Mega Mall, Gurugram, Haryana – 122002
Experience Required: Minimum 6 Months
Salary: Best in Industry
Frontier Automotive Private Limited is hiring enthusiastic and customer-oriented Customer Relationship Executives (CREs) to strengthen our customer engagement and support operations.
Key Responsibilities:
• Handle inbound and outbound customer calls.
• Follow up on sales leads, test drives, and customer inquiries.
• Schedule service appointments and maintain customer records.
• Conduct post-sales and post-service feedback calls (PSF).
• Coordinate with Sales and Service teams to ensure excellent customer experience.
• Resolve customer queries and complaints in a timely manner.
• Follow up for service due dates, insurance renewals, and warranty expirations.
• Maintain CRM data and ensure high customer satisfaction (CSI).
Requirements:
• Minimum 6 months of experience in CRE, Telecalling, Customer Service, or Customer Support.
• Graduate in any discipline.
• Good communication and interpersonal skills.
• Basic knowledge of MS Excel and CRM software.
• Strong follow-up and customer handling abilities.
Work Location: In person
