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#800301
Remote / WFH
Oupace
Job Description
Customer Support Executive – Travel Process
Location: Gurgaon, Haryana
Job Type: Full-Time
Experience: Minimum 1 Year BPO Experience
Education: Graduate / Undergraduate
Shift: Day Shift / Rotational Shifts
Salary: Up to ₹4 LPA | ₹25,400 In-Hand per Month
Transport: Both-Side Cab Facility / TA Available
Job Overview
We are hiring Customer Support Executives for our Travel Process in Gurgaon. The ideal candidate should have a minimum of 1 year of BPO experience, strong communication skills, and a customer-focused approach.
If you have experience in customer service/BPO and are looking for a stable career opportunity in the travel industry, we encourage you to apply.
Key Responsibilities
• Handle customer queries through voice and customer support channels.
• Assist customers with travel-related queries, bookings, and service requests.
• Provide accurate information and effective resolutions.
• Maintain a high level of customer satisfaction.
• Follow process guidelines and achieve assigned performance targets.
• Coordinate with internal teams to resolve customer issues when required.
• Maintain professional communication with customers.
Candidate Requirements
• Minimum 1 year of BPO experience is mandatory.
• Graduate / Undergraduate candidates can apply.
• Excellent verbal and written communication skills.
• Good customer-handling and problem-solving abilities.
• Customer-focused attitude with a willingness to learn.
• Comfortable working in day/rotational shifts.
• Willingness to work from the Gurgaon location
Location: Gurgaon, Haryana
Job Type: Full-Time
Experience: Minimum 1 Year BPO Experience
Education: Graduate / Undergraduate
Shift: Day Shift / Rotational Shifts
Salary: Up to ₹4 LPA | ₹25,400 In-Hand per Month
Transport: Both-Side Cab Facility / TA Available
Job Overview
We are hiring Customer Support Executives for our Travel Process in Gurgaon. The ideal candidate should have a minimum of 1 year of BPO experience, strong communication skills, and a customer-focused approach.
If you have experience in customer service/BPO and are looking for a stable career opportunity in the travel industry, we encourage you to apply.
Key Responsibilities
• Handle customer queries through voice and customer support channels.
• Assist customers with travel-related queries, bookings, and service requests.
• Provide accurate information and effective resolutions.
• Maintain a high level of customer satisfaction.
• Follow process guidelines and achieve assigned performance targets.
• Coordinate with internal teams to resolve customer issues when required.
• Maintain professional communication with customers.
Candidate Requirements
• Minimum 1 year of BPO experience is mandatory.
• Graduate / Undergraduate candidates can apply.
• Excellent verbal and written communication skills.
• Good customer-handling and problem-solving abilities.
• Customer-focused attitude with a willingness to learn.
• Comfortable working in day/rotational shifts.
• Willingness to work from the Gurgaon location
