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Senior Solutions Engineer
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#800555
Remote / WFH
Zenskar
Job Description
Roles & Responsibilities
Solutioning
- Understand customer billing models and configure Zenskar contracts, pricing, metering, and invoicing accurately.
- Translate complex business requirements into clear, structured Zenskar workflows and setups.
- Design solutions for complex B2B SaaS products, focused on outcomes rather than features.
Pre-Sales & Technical Discovery
- Run technical discovery with finance, RevOps, and engineering stakeholders. Understand their billing model, usage data, source systems, and rev rec requirements before anyone talks about features.
- Partner with Sales on live demos, sandbox setups, and RFP responses. Build demos tied to the prospect's real scenario, not a generic tour: set up metered plans, show usage ingestion and rated invoices, and point to where revenue is recognized.
- Design the integration. Map how usage flows from Postgres, Snowflake, or a warehouse into Zenskar, and flag idempotency, late-arriving events, and reconciliation risks before they become implementation problems.
- Own the technical win. Qualify the deal, separate champion from economic buyer, multi-thread to the CFO, and de-risk the build so nothing falls apart post-sale.
Business Case & Enablement
- Prepare business case documents and fill RFPs. Tie capability to a dollar saved or a risk removed, not a feature list.
- Create customer-specific solution documentation and clear handoff references when transitioning deals.
- Communicate clearly, straightforward enough for a CXO, precise enough for technical teams.
Internal Coordination
- Act as the voice of the customer internally, feeding structured patterns from discovery back to Product and Engineering.
- Raise and follow through on time-sensitive issues so momentum is never lost.
Ideal Candidate
Mandatory
- Strong Senior Solutions Engineer (Pre-Sales) Profile
- Mandatory (Experience 1) – Must have 5+ years of experience, with 3+ years in a customer-facing Pre-Sales / Solutions Engineering role within a B2B SaaS company
Solutioning
- Understand customer billing models and configure Zenskar contracts, pricing, metering, and invoicing accurately.
- Translate complex business requirements into clear, structured Zenskar workflows and setups.
- Design solutions for complex B2B SaaS products, focused on outcomes rather than features.
Pre-Sales & Technical Discovery
- Run technical discovery with finance, RevOps, and engineering stakeholders. Understand their billing model, usage data, source systems, and rev rec requirements before anyone talks about features.
- Partner with Sales on live demos, sandbox setups, and RFP responses. Build demos tied to the prospect's real scenario, not a generic tour: set up metered plans, show usage ingestion and rated invoices, and point to where revenue is recognized.
- Design the integration. Map how usage flows from Postgres, Snowflake, or a warehouse into Zenskar, and flag idempotency, late-arriving events, and reconciliation risks before they become implementation problems.
- Own the technical win. Qualify the deal, separate champion from economic buyer, multi-thread to the CFO, and de-risk the build so nothing falls apart post-sale.
Business Case & Enablement
- Prepare business case documents and fill RFPs. Tie capability to a dollar saved or a risk removed, not a feature list.
- Create customer-specific solution documentation and clear handoff references when transitioning deals.
- Communicate clearly, straightforward enough for a CXO, precise enough for technical teams.
Internal Coordination
- Act as the voice of the customer internally, feeding structured patterns from discovery back to Product and Engineering.
- Raise and follow through on time-sensitive issues so momentum is never lost.
Ideal Candidate
Mandatory
- Strong Senior Solutions Engineer (Pre-Sales) Profile
- Mandatory (Experience 1) – Must have 5+ years of experience, with 3+ years in a customer-facing Pre-Sales / Solutions Engineering role within a B2B SaaS company
