Customer care Executive|face to face Interview| Gurgaon

Customer Service Profile - Gurgaon

It is an omnichannel company, operates and serves 170 markets. It connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions.

Position Title: Customer Support Executive

Reports to: Team Leader

Function: Operations

Location: Sector 18 Gurugram, India

Campaign: International Process

Responsibilities:

-Provide end-to-end service support to our customers.

-Attend to customer queries, issues and grievances over phone, email live chat.

-Work with internal teams to resolve customer issues promptly.

-Gather and pass on the feedback from customers to product development teams.

-Proactively engage with customers to enhance retention and loyalty.

-Meet the high standards of professional conduct, turnaround time and accuracy set by the team

Requirements:
• 6 days working.
• Salary – up to 25k CTC.
• Excellent communication.
• Undergraduate can apply.
• Rotational Shifts. (+ Hours)
• Immediate joiner.
• Location – Gurugram.
• Interview Mode: - HR OPS

Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM)

Contact Sahil @75++810837 Or Hr@elitebusinesssolution.in Read more