Customer Care Executive

Job Description: Customer Service Representative (Australian Process)

We are currently seeking a Customer Service Representative to join our team on an immediate basis. As a Customer Service Representative, you will be responsible for providing excellent customer service and resolving customer queries via call within the assigned TAT/SLA.

Requirements:

Excellent English communication skills, both verbal and written
Ability to handle difficult or irate customers effectively
Ability to set expectations and deliver information in a positive and articulate way
Professional and positive in interactions with others and is able to establish rapport quickly
6 months of international voice experience
Higher Secondary(12th Pass) education preferred
1 year of customer service experience preferred
The ideal candidate should be able to commute or relocate to Mumbai Suburban, Maharashtra before starting work. The job is full-time with a salary of ₹30,000.00 - ₹40,000.00 per month.

If you think you have what it takes to be a successful Customer Service Representative in the Australian Process, please contact us at ++1-XXXXXXXXXX.

Job Type: Full-time

Salary: ₹20,000.00 - ₹40,000.00 per month

Schedule:

Rotational shift
Supplemental pay types:

Performance bonus
Application Question(s):

How are your Communication Skills?
What is your Current In hand Salary and what are your Expectations?
Where do you Stay?
Shift availability:

Overnight Shift (Preferred)
Work Location: In person Read more