Customer Care Associate

Full job description
Identify and resolve customer issues, such as complaints about defective products, billing errors, or delayed deliveries
CommunicationRespond to customer questions, complaints, and inquiries via phone, email, chat, or social media
Product knowledgeUnderstand the products or services offered by the company, including features, pricing, availability, and policies
Customer relationship managementMaintain a positive relationship with customers and ensure their satisfaction
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Hindi (Preferred)
Work Location: In person Read more