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Customer / Back Office Support Executive

Chennai, Tamil Nadu
Jobs
#684071
Full Time

Job Description

Job Description :

Roles & Responsibilities
• Handle calls along with email and chat support.
• Resolve customer inquiries, complaints, and issues efficiently.
• Accurately update customer records and log interaction details in CRM systems.
• Maintain professional, clear, and empathetic communication
• Meet performance metrics for resolution speed, quality, and customer satisfaction.

Eligiblity :

Eligibility
• Any Graduate /Post Graduate
• Freshers or with 1-2 yrs exp in BPO, customer service,
• Excellent verbal and written English communication skills.
• Proficiency in MS Office and typing; experience with CRM software is a plus.
• Strong problem-solving abilities, multitasking, and ability to work under pressure.
• Willingness to work in Rotational Shifts with Rotational Week off
• Immediate Joiners Preferably Chennai based candidates.

Interested Candidates can share your updated CV to jobs@infosearchbpo.com or can contact HR @ 044-42925000

You can also Walk-in to :

Infosearch BPO Services Pvt Ltd,

No.237, Peters Road, Gopalapuram,

Chennai - 600 086.

Landmark:Near Satyam Cinemas.

Interview Time: Monday- Saturday (10 am to 5 pm)

No of Openings :
10

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