Verified Job
Work from home
Counter Sales Executive
Work from home
#782113
Remote / WFH
Tistabene Enterprices pvt. ltd.
Job Description
Full job description
Key ResponsibilitiesCustomer Service & Sales
Greet walk-in customers promptly and assist them with product inquiries, price quotes, and order placements.
Provide clear, accurate information regarding product features, specifications, applications, and availability.
Recommend complementary items, upgraded alternatives, or promotional products to increase basket size.
Handle customer inquiries via phone, email, or in-person with a professional, service-oriented attitude.
Operations & Order Processing
Accurately enter and process sales orders, returns, and quotes using the Point of Sale (POS) and inventory management systems.
Receive cash, credit, or account payments and balance transactions accurately at the end of each shift.
Coordinate with warehouse personnel to ensure accurate item pulling, packing, and staged customer pickups.
Process warranties, exchanges, and product returns according to company policies.
Showroom & Inventory Support
Maintain a clean, organized, and properly stocked counter area and product display racks.
Assist in receiving, unboxing, and organizing showroom stock and inventory count audits.
Identify low-stock inventory items and notify purchasing or inventory management.
Qualifications & Requirements
Education: High school diploma or GED equivalent required.
Experience: 1–3 years of experience in retail sales, counter sales, wholesale distribution, or customer service.
Technical Aptitude: Familiarity with POS software, cash registers, basic computer operations, and product catalogs.
Communication Skills: Strong verbal and written communication skills with the ability to build rapport quickly.
Problem Solving: Ability to handle difficult customer inquiries or technical product questions with tact and composure.
Physical Requirements: Ability to stand for extended periods and routinely lift items weighing up to 40–50 lbs.
Preferred Skills (Bonus)
Industry-specific product knowledge (e.g., HVAC, plumbing, electrical, auto parts, building materials, or hardware).
Multilingual capabilities depending on local market demographics.
Experience in B2B or contractor sales environments.
Key ResponsibilitiesCustomer Service & Sales
Greet walk-in customers promptly and assist them with product inquiries, price quotes, and order placements.
Provide clear, accurate information regarding product features, specifications, applications, and availability.
Recommend complementary items, upgraded alternatives, or promotional products to increase basket size.
Handle customer inquiries via phone, email, or in-person with a professional, service-oriented attitude.
Operations & Order Processing
Accurately enter and process sales orders, returns, and quotes using the Point of Sale (POS) and inventory management systems.
Receive cash, credit, or account payments and balance transactions accurately at the end of each shift.
Coordinate with warehouse personnel to ensure accurate item pulling, packing, and staged customer pickups.
Process warranties, exchanges, and product returns according to company policies.
Showroom & Inventory Support
Maintain a clean, organized, and properly stocked counter area and product display racks.
Assist in receiving, unboxing, and organizing showroom stock and inventory count audits.
Identify low-stock inventory items and notify purchasing or inventory management.
Qualifications & Requirements
Education: High school diploma or GED equivalent required.
Experience: 1–3 years of experience in retail sales, counter sales, wholesale distribution, or customer service.
Technical Aptitude: Familiarity with POS software, cash registers, basic computer operations, and product catalogs.
Communication Skills: Strong verbal and written communication skills with the ability to build rapport quickly.
Problem Solving: Ability to handle difficult customer inquiries or technical product questions with tact and composure.
Physical Requirements: Ability to stand for extended periods and routinely lift items weighing up to 40–50 lbs.
Preferred Skills (Bonus)
Industry-specific product knowledge (e.g., HVAC, plumbing, electrical, auto parts, building materials, or hardware).
Multilingual capabilities depending on local market demographics.
Experience in B2B or contractor sales environments.
