Verified Job
Customer Support / TeleCaller
Commercial Loss Adjuster - Auckland, New Zealand
Customer Support / TeleCaller
#726786
Remote / WFH
McLarens LLC
Job Description
Date: Jul 3, 2026
Location:
Auckland, AUK, NZ
#job-location.job-location-inline { display: inline; }
Company Brand: McLarens
Commercial Loss Adjuster
At McLarens, we are constantly striving for quality and excellence. When people turn to their insurance in times of need, we make the critical difference, taking accountability and providing calm, expert guidance exactly when it matters most. Whether straightforward or more complex in nature, our nationwide network of loss adjusters and claims services experts help simplify the claim experience.
We have an exciting opportunity for a seasoned and highly capable Commercial Loss Adjuster to join our Auckland Team.
Your New Role
We are seeking an experienced Commercial Loss Adjuster to join our Auckland team. You will have the knowledge, experience, and attitude to effectively manage a diverse portfolio of commercial insurance claims, including complex and large losses.
Key responsibilities include:
Delivering high-quality customer experiences
Undertaking assessments based on site visits and/or documentary (including photographic/video) evidence
Meeting with customers and suppliers and completing thorough investigations
Providing clear, timely written and verbal communication and reporting
Managing the end-to-end insurance claim settlement process
Establishing and maintaining effective relationships with brokers, insurers, and stakeholders
About You
You are an experienced commercial loss adjuster, passionate about helping people, have an inquisitive mind, and seeking a new challenge. This is the opportunity you’ve been waiting for.
You will bring strong stakeholder relationship management capabilities, with proven experience working with brokers, insurers, and suppliers. Alongside this, you will have excellent written and verbal communication skills and be solutions-focused, detail-oriented, and empathetic.
To thrive in this role, you will be energetic, proactive, and committed to continuous learning. It is essential that you have commercial loss adjusting experience across different lines of business and that you are qualified through ANZIIF, AICLA, or similar; however, it will be your attitude that will make you truly successful at McLarens.
Your New Company
Claims? Adjusting? Assessments? Sure, that's what we do, but really we are in the business of helping people.
McLarens is a multi award winning global leader in claims management and adjusting services. Our commitments shape every experience for our clients, our people and the communities we serve. We actively support people in their time of need and care about the impact we have on each other.
With over 2,000 employees globally, and more than 200 across New Zealand, we offer both local strength and global opportunity.
McLarens Benefits - It's all here!
Competitive salary
Incentive programme for staff
Opportunity to work with cutting-edge technologies in a dynamic environment
Supportive team culture that values collaboration
Professional development
Birthday leave
Flexible working options
Wellness benefit
Group insurance programme
Proactive EAP Services
Staff tenure programme
Access to experts and worldwide opportunities as part of a 2000+ staff global company
And more importantly, join an industry recognised award winning business.
Join an industry recognised, award winning business where leadership, technical excellence and people development are valued equally.
If you're ready to elevate your career and thrive in a fast-paced, collaborative and rewarding environment, we want to hear from you! and join us in shaping the future of McLarens. It's all here.
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Location:
Auckland, AUK, NZ
#job-location.job-location-inline { display: inline; }
Company Brand: McLarens
Commercial Loss Adjuster
At McLarens, we are constantly striving for quality and excellence. When people turn to their insurance in times of need, we make the critical difference, taking accountability and providing calm, expert guidance exactly when it matters most. Whether straightforward or more complex in nature, our nationwide network of loss adjusters and claims services experts help simplify the claim experience.
We have an exciting opportunity for a seasoned and highly capable Commercial Loss Adjuster to join our Auckland Team.
Your New Role
We are seeking an experienced Commercial Loss Adjuster to join our Auckland team. You will have the knowledge, experience, and attitude to effectively manage a diverse portfolio of commercial insurance claims, including complex and large losses.
Key responsibilities include:
Delivering high-quality customer experiences
Undertaking assessments based on site visits and/or documentary (including photographic/video) evidence
Meeting with customers and suppliers and completing thorough investigations
Providing clear, timely written and verbal communication and reporting
Managing the end-to-end insurance claim settlement process
Establishing and maintaining effective relationships with brokers, insurers, and stakeholders
About You
You are an experienced commercial loss adjuster, passionate about helping people, have an inquisitive mind, and seeking a new challenge. This is the opportunity you’ve been waiting for.
You will bring strong stakeholder relationship management capabilities, with proven experience working with brokers, insurers, and suppliers. Alongside this, you will have excellent written and verbal communication skills and be solutions-focused, detail-oriented, and empathetic.
To thrive in this role, you will be energetic, proactive, and committed to continuous learning. It is essential that you have commercial loss adjusting experience across different lines of business and that you are qualified through ANZIIF, AICLA, or similar; however, it will be your attitude that will make you truly successful at McLarens.
Your New Company
Claims? Adjusting? Assessments? Sure, that's what we do, but really we are in the business of helping people.
McLarens is a multi award winning global leader in claims management and adjusting services. Our commitments shape every experience for our clients, our people and the communities we serve. We actively support people in their time of need and care about the impact we have on each other.
With over 2,000 employees globally, and more than 200 across New Zealand, we offer both local strength and global opportunity.
McLarens Benefits - It's all here!
Competitive salary
Incentive programme for staff
Opportunity to work with cutting-edge technologies in a dynamic environment
Supportive team culture that values collaboration
Professional development
Birthday leave
Flexible working options
Wellness benefit
Group insurance programme
Proactive EAP Services
Staff tenure programme
Access to experts and worldwide opportunities as part of a 2000+ staff global company
And more importantly, join an industry recognised award winning business.
Join an industry recognised, award winning business where leadership, technical excellence and people development are valued equally.
If you're ready to elevate your career and thrive in a fast-paced, collaborative and rewarding environment, we want to hear from you! and join us in shaping the future of McLarens. It's all here.
Show less
Apply on company
